FAQ

 

Hair Products

IF YOU ARE HAVING ISSUES WITH COMPLETING YOUR ORDER ONLINE PLEASE CONTACT US VIA EMAIL OR BY PHONE

EMAIL-info@musemob.com  PHONE- (313) 509-7043

How long does the hair last?

With proper care and by following the instructions of your hair stylists MSC Virgin Remy hair can last up to two years or longer.

Can this hair be chemically treated?

Yes,  MSC Virgin Remy Hair can be colored (dyed), bleached, permanent relaxers can be applied. We strongly recommend only using professional products or consulting a professional hairstylist

Does this hair tangle or matte?

No, MSC Virgin Remy hair is tangle free and matte free, remember never comb wet hair and do not over process.

Can I return or exchange the hair?

No, there are no returns or exchanges for health and sanitation purposes however if you are unhappy with your purchase, please notify us at info@musemob.com we are dedicated to our customers. All custom color sales are final as well. 

 Where does the hair come from?

Our Virgin Remy hair is cultivated in India and Malaysia. We purchase our hair from these countries because of the authenticity, abundance, quality, and variety of textures these places offer. We have also began to curate hair in parts of South America.

7. How long does it take to ship product?

We ship all in stock items same day of order. If item is out of stock we will ship within 14 business days or less. This may change due to the impact of COVID-19 on certain regions of where we curate our hair. We dedicate ourselves to expedient shipping an quality services